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Refund policy

 

Terms and Conditions

CANCELLATION

Core Energy Fitness does not accept order cancellations once the order has been shipped. In the event the order has not shipped, cancellations may be accepted. Please contact customer support for assistance. All sale items are final sale.


RETURNS & EXCHANGES

Items purchased from coreenergyfitness.com that are unused and in their original packaging may be returned or exchanged. Return requests must be received by Core Energy Fitness within ten (10) days of product delivery. Core Energy Fitness reserves the right to deny returns in the event the returned product(s) is not in saleable condition or has become damaged in any way during the return shipping. All shipping costs associated with returned items are the responsibility of the customer. Please note that due to safety concerns related to COVID-19, we are very limited in our ability to accept equipment returns that may require decontamination. A 25% restocking fee may additionally apply for the return of certain products.


PRICING

All pricing for Core Energy Fitness, is valid for 30 days from date indicated on quotation. Volume discounts are based on equipment quantities included on a quotation for equipment sales. Changes to final equipment selection and quantities may impact available discounts for equipment sales. All equipment prices are exclusive of all federal, state, municipal, and local excise, sales, use, and similar taxes, and freight, insurance and foreign exchange risk. Sales tax will be added to Customer’s invoice where applicable, unless a valid California resale number of Customer is on file at CEF.


DELIVERY/INSTALLATION

(a) Delivery of any equipment to Customer shall be CEF contracted warehouse facility. Title and risk of loss shall pass to Customer upon CEFs delivery of such equipment to a common carrier or to Customer, in either case, from the warehouse facility. Unless otherwise requested by Customer, delivery will be made by a common carrier selected by CEF.

(b) Customer agrees to accept delivery of equipment on or within ten (10) business days from the date CEF has received equipment necessary to fulfill Customer’s order. In the event Customer is unable or unwilling to accept delivery of such equipment sold, within the time frame specified above, customer agrees to arrange to store such equipment and to pay any balance due immediately regardless of the final delivery date. If CEF is willing to provide assistance in storage of such equipment, such equipment shall be stored at prevailing market rates. If Customer defers the delivery date of such equipment and does not pay CEF in full at the time of the deferral, CEF will use its best effort to accommodate Customer’s needs once a new timetable for a delivery date is established, but cannot guarantee labor rates or availability and/or equipment availability.

(c) CEF will endeavor to deliver such equipment purchased by customer on the desired delivery date, but does not guarantee time of delivery, and shall not be liable for any loss, damage or expense arising out of, or in connection with, any delay in delivery however caused. In the event of any delay in delivery, non-delivery or any other obligation of CEF due to causes beyond CEF control, including, without limitation, acts of God, acts of Customer, acts of civil or military authority, war, riots, civil unrest, floods, earthquakes, strikes, lockouts, delays in or lack of transportation, and failure of suppliers for similar reasons, the time for CEF performance shall be automatically extended for a period equal to the time lost by reason of such delay. CEF failure to deliver any equipment on the desired delivery date shall not be grounds for Customer’s cancellation of its order.


ASSUMPTION OF RISK/LIMITATION OF LIABILITY/HOLD HARMLESS

Customer and each user of equipment sold by CEF are solely responsible for the proper use thereof. Use of such equipment may result in personal injury or death. The purchase of such equipment constitutes Customer’s acceptance of all responsibility and liability for monitoring usage of such equipment. In no event will CEF be liable for any direct, special, punitive, indirect, or consequential damages (including lost profits) resulting from the use or loss of use of such equipment, even if it has been advised of the possibility of such damage. The maximum liability of CEF to Customer or any other person arising out of or in connection with the delivery, non-delivery, installation, sale, use or other employment of such equipment shall in no case exceed the actual cost of such equipment delivered to and paid for by Customer.

Core Energy Fitness installs its equipment in reliance upon Customer’s representations set forth in the contract. Customer expressly agrees to indemnify and hold Core Energy Fitness harmless against any and all claims asserted by an end user or invitee of Customer who sustains damage as a result of use of the equipment installed where the claim arises from the breach of Customer’s representations to Core Energy Fitness. This grant of indemnify includes reasonable attorney fees incurred by Core Energy Fitness through service of counsel selected by Core Energy Fitness.


WARRANTY

Core Energy Fitness Systems, LLC (hereinafter CEF), guarantees and warrants their anchoring hooks to be free from defects in workmanship and material under normal conditions of storage, installation and use and for as long as you own the equipment. The guarantee commences on the receipt or invoice date of the original purchase. This guarantee extends only to the original purchaser of the product and will be terminated if you sell or transfer your product to any other person. CEF’s obligation under this guarantee-warranty is limited to replacing or repairing at CEF’ discretion. This guarantee-warranty does not extend to any damage to a product caused by or attributable to freight damage, improper storage, abuse, misuse, improper or abnormal usage.

CUSTOMER REFERENCE

Customer acknowledges and agrees that CEF may disclose Customer’s name on CEF client lists and on other promotional materials.

 

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